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Privacy Policy

This Privacy Policy outlines how our website (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collection of Personal Information

When you access the Site, we collect certain information about your device, interactions with the Site, and any data necessary to process your transactions. Additional details may also be gathered if you contact us for customer support. Any information that uniquely identifies an individual, referred to here as “Personal Information,” is collected as outlined below.

Device Information

  • Examples of Personal Information collected: Browser version, IP address, time zone, cookie information, what products you view, search terms, and interaction with the Site.
  • Purpose of collection: To optimize the Site’s functionality and perform usage analytics.
  • Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with service providers and website processors.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card information), email address, and phone number.
  • Purpose of collection: To process orders, provide services, manage payments, handle shipping, and communicate with you.
  • Source of collection: Provided by you during the transaction process.
  • Disclosure: Shared with payment processors and third-party service providers.

Customer Support Information

  • Purpose of collection: To provide assistance and respond to inquiries.
  • Source of collection: Collected directly from you.

Minors

The Site is not designed for use by individuals under 19 years of age. We do not knowingly collect Personal Information from minors. If you believe your child has provided Personal Information to us, please contact us to request its deletion.

Sharing Personal Information

We work with service providers to help operate the Site and fulfill our services. For instance, we may share your Personal Information with external processors to comply with applicable laws, respond to legal requests, or to protect our rights.

Use of Personal Information

We use Personal Information to provide and manage our services, including offering products, processing payments, shipping orders, and keeping you informed about our latest offers.

Lawful Basis

If you are located in the European Economic Area (“EEA”), we process your personal data based on:

  • Consent
  • Performance of a contract
  • Legal obligations
  • Vital interests
  • Public interest tasks
  • Legitimate interests that do not violate your rights and freedoms.

Retention of Information

We retain Personal Information related to your orders for record-keeping purposes until you request deletion. For more information on your rights to erasure, refer to the “Your Rights” section.

Cookies

Cookies are small files stored on your device when you visit our Site. They improve your experience by remembering preferences and helping the website function properly. Cookies also help us understand how visitors use the Site.

We use the following types of cookies:

  • Essential Cookies These cookies are necessary for the website to function properly and cannot be disabled in our systems.

    wordpress_test_cookie: Used to check if the user’s browser supports cookies.
    wp-settings-{user_id}: Stores user preferences within the admin interface.
    wp-settings-time-{user}: Tracks the time at which wp-settings-{user} was set.
    wordpress_logged_in_{hash}: Identifies when a user is logged in, and who they are.
    wordpress_sec_{hash}: Ensures a secure connection for logged-in users.

  • Analytics & Performance Cookies These cookies collect information about how visitors use our website, such as which pages are most frequently visited.

    _ga: Used by Google Analytics to distinguish users (persistent, 2 years).
    _gid: Used by Google Analytics to distinguish users (24-hour duration).
    _gat: Used by Google Analytics to throttle request rates (1-minute duration).
    wp_statistics_unique_user: Helps collect unique visitor statistics for performance tracking.

  • Customization Cookies These cookies remember preferences such as language, location, and shopping cart items for a better user experience.

    wp_lang: Stores language preferences.
    wp-user_ip: Stores the IP address of users to customize location-based content.

Most cookies are persistent and may expire between 30 minutes and two years from when they are added to your device. You can manage or block cookies through your browser settings, though this may impact your experience on the Site.

Do Not Track

Currently, we do not respond to Do Not Track signals as there is no uniform industry standard.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for regulatory reasons. Please review this policy periodically to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy or wish to lodge a complaint, please contact us at +1 (902) 209-8849.