At Discount Vape, we offer a 14-day return policy, which means you have 14 days from the date you receive your item to request a return.

Eligibility for Returns

To qualify for a return, the item must be in its original condition—unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required for all returns.

For any inquiries or assistance, feel free to contact us or visit our store.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can assess the issue and work towards a solution.

Non-returnable Items

We are unable to accept returns on sale items or gift cards.

Exchanges

If you need a different item, the quickest way to get what you want is to return the original item. Once your return is processed, you can place a new order for the desired product.

Refunds

Once your return is approved, your refund will be processed back to your original payment method. Please note that your bank or credit card provider may take some time to complete the refund process.